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Alarm/Alert Administrative Msg (ADA)

Issued by National Weather Service (NWS)

                            
616 
NOUS71 KNES 232104
ADANES
*SUBJECT: PRODUCT OUTAGE/ANOMALY: UPDATE #2: PRODUCT DISTRIBUTION AND ACCESS
 (PDA) PROBLEMS ISSUED: JANUARY 23, 2018 2100Z
*UPDATE #2: *THE PDA ENVIRONMENT HAS RETURNED TO NOMINAL STATUS WITHOUT 
EVIDENCE OF DATA LOSS. THE SOURCE OF THE INTERMITTENT CONNECTIVITY 
ISSUES WAS TRACED TO AN INEFFICIENT EXTERNAL USER SCRIPT. THE PDA TEAM 
IS WORKING WITH THE USER TO DEVELOP A MORE EFFICIENT SUBSCRIPTION 
CONFIGURATION AND IS CONTINUING TO MONITOR THE ENVIRONMENT CLOSELY
*
UPDATE #1: *THE PDA ENVIRONMENT CONTINUES TO EXPERIENCE INTERMITTENT 
CONNECTIVITY ISSUES. TECHNICIANS ARE CONTINUING TO INVESTIGATE. USERS 
EXPERIENCING HUNG SESSIONS SHOULD TERMINATE THOSE CONNECTIONS AND 
RE-ESTABLISH CONNECTIVITY. THERE IS NO EVIDENCE OF DATA LOSS AT THIS 
TIME.****

*TOPIC:* PDA PROBLEM

*DATE/TIME ISSUED**:*JANUARY 23, 2018 2100Z

*PRODUCT(S) OR DATA IMPACTED*: ALL ESPC PRODUCTS FROM THE PRODUCT 
DISTRIBUTION AND ACCESS (PDA) SYSTEM.

*DATE/TIME OF INITIAL IMPACT*:JANUARY 23, 2018 1006Z

*DATE/TIME OF EXPECTED END**: *TBD

*LENGTH OF EVENT: *TBD

*DETAILS/SPECIFICS OF CHANGE:*THE ESPC PDA SERVER IS EXPERIENCING HUNG 
SESSIONS. TECHNICIANS ARE INVESTIGATING.

*CONTACT INFORMATION FOR FURTHER INFORMATION:* ESPC OPERATIONS AT 
ESPCOPERATIONS@NOAA.GOV <MAILTO:ESPCOPERATIONS@NOAA.GOV> AND 
301-817-3880 <TEL:%28301%29%20817-3880>

*WEB SITE(S) FOR APPLICABLE INFORMATION:*N/A

THIS MESSAGE WAS SENT FROM ESPC.NOTIFICATION@NOAA.GOV 
<MAILTO:ESPC.NOTIFICATION@NOAA.GOV>. YOU HAVE BEEN SENT THIS AND OTHER 
NOTIFICATIONS BECAUSE YOU HAVE OPTED IN TO RECEIVE IT. IF FOR ANY 
REASON, YOU WISH TO UNSUBSCRIBE, PLEASE CONTACT ESPC HELP DESK AT 
ESPCOPERATIONS@NOAA.GOV <MAILTO:ESPCOPERATIONS@NOAA.GOV> OR (301) 
817-3880 <TEL:%28301%29%20817-3880>. PLEASE NOTE: IT MAY TAKE UP TO TWO 
BUSINESS DAYS TO PROCESS YOUR UNSUBSCRIBE REQUEST.


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